The Buyback & Settlement Process

Repair orders help if you have them. A purchase or lease contract is useful. We often take cases when the account is clear and believable even without a complete file.

The documentation checklist organizes records on hand. We do not need a window sticker.

Buybacks include a statutory usage deduction based on miles driven before the first repair for the defect. Our buyback calculator models the formula for a directional estimate.

Manufacturers may offer repurchase, a comparable replacement, or a negotiated cash settlement. The best path depends on your loan balance, how long you have been without a reliable vehicle, and whether the defect is safety-related.